Safety is Our Priority

Our Target store network is currently impacted based on recent restrictions. Please refer to the relevant state information above for more details.

Our Target store network is currently impacted based on recent restrictions. Please refer to the relevant state information above for more details.

Please see our store finder to see your local stores trading hours: www.target.com.au/store-finder

We’re not currently limiting the purchase of any products. Our product range is very different to a supermarket and we want to continue to help families during this time as much as we can. We’ll continue to closely monitor customer demand and product supply to ensure we can respond as quickly as possible to changing circumstances.

• Increasing in-store cleaning and frequent cleaning of high touch areas including customer trolley and basket handles
• Trolley and basket sanitising wipes available at the front of every store
• Asking team members who are unwell or displaying flu like symptoms to avoid work
• Team members wiping down assisted checkouts hourly
• Sneeze Screens in place
• Physical distancing regulations and customer capacity limits in our stores – this may result in customers being asked to safely queue outside a store before entering. We thank you for your patience
• Physical distancing enforced while queuing at checkouts and service counter areas – this may mean that processing your purchase may take a little longer. We thank you for your patience
• If checkouts do not have 1.5m distance between them, we have closed the one in between to ensure customers can check out safely with the appropriate physical distancing
• Fitting rooms reopened (alternates only at this stage) with enhanced cleaning procedures
• No signatures required on receipts for refunds, laybys or Click and Collect orders
• Encouraging customers to use EFTPOS or credit card through our manned registers wherever possible and asking them to pack their own bags at checkout; to reduce personal contact instore.

Yes, we’re always here to help you instore and also online where you can take advantage of our non-contact Home Delivery and non-contact Click and Collect services.

Yes, you can shop our extensive range online and select home delivery. And to help protect the health of you, your family and our delivery partners, signatures for home delivery will not be required.

Yes. To help protect the health of you, your family and our delivery partners, signatures for a delivery will not be required. Our delivery partners have introduced measures to limit physical interactions between drivers and our customers.
If you’re not home, they will find a safe place to leave your parcel and take a photo of the parcel so you know it was delivered safely. If they can’t find a safe place, they’ll leave a card letting you know, your parcel can be picked up and signed for from a nearby Post Office. More information is available from our individual delivery partner websites.

Yes. We’re offering FREE home delivery on orders over $45. Orders under $45 for standard items will incur a $9 delivery fee. Large items will incur a delivery fee based on the delivery destination.

Home deliveries will be delivered to your nominated delivery address.

Orders are typically delivered within 3-7 business days, subject to availability. Rural and remote areas may take longer. This delivery time frame is subject to changes in circumstances.
Some deliveries and Click and Collect orders may take longer than usual due to the high demand we are currently experiencing.

If you have an account with us, you can login to your account and track your order. If you don’t have an account or have checked out as a guest, the Consignment ID Number can track your order via Australia Post, Couriers Please or Allied Express websites, depending on which of our partners delivers your order.

Yes, all stores have amended their Click & Collect service to now be available at the front of store or outside the store ensuring physical distancing measures are in place. Upon confirmation of your order being ready for collection, and should you wish to use this service, please contact your local store upon your arrival and your parcel will be ready for collection in this way.

We have extended our FREE returns policy to 60 days (previously 28 days) to ensure you have more time to return goods as required at this time. We support all purchases, including those made online, and accept returns via mail.

During this difficult time, we’ve taken extra special measures to help you shop more safely by:

• Following the advice of the Australian Government and World Health Organisation, and their recommendations for minimising the spread of this virus;
• Increasing the cleaning and sanitisation of our stores;
• Preparing our teams to respond quickly to any emerging situation should it occur, to best ensure the health and safety of everyone involved; and
• Asking any team members feeling unwell to stay home; and
• Introducing additional benefits for team members to ensure none are disadvantaged financially through this process.

We are following the advice of the Australian Government and World Health Organisation, and their recommendations for minimising the spread of this virus. In the occasion of Coronavirus in store, we will take all precautionary and immediate steps required, including store closure and deep cleaning, and team member quarantining, dependent upon the advice received from the appropriate authorities.

We will continue to monitor the situation closely and act quickly on the advice of health and government authorities. This may mean you see things that look a little different in our stores as we take additional precautions. Should you have any questions or would like to know more about the steps we’re taking to protect you, our customers and team, you can contact us on 1300 753 567 or at customersupport@target.com.au.