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Fair trading and how we like to do business
Target's Fair Trading Policy

TARGET IS COMMITTED TO WORKING RESPONSIBLY AND ETHICALLY WITHIN THE LEGAL AND REGULATORY ENVIRONMENT

  • Target will comply with all relevant laws, regulations and company policies regarding Fair Trading.

To this end Target’s stated Fair Trading policy is:

 

We will adhere to the Trade Practices Act, state legislation and related company policies. Target’s policies and procedures will reflect this commitment and we will act and make decisions in accordance with our commitment to Fair Trading. All management will be responsible for ensuring Target’s Fair Trading commitment is implemented and monitored.

5 Steps to Fair Trading To Success:

 

  • We will conduct business with integrity and in accordance with community and business ethical standards behaviour.
  • This applies in all our dealings with customers, suppliers and competitors.
  • We will actively encourage and respond to feedback from our customers, suppliers and team members, and recognise opportunities to ensure continuous improvement.
  • We will communicate openly and honestly about our products and services with our customers, suppliers and team members.
  • We will communicate in plain language to ensure information is clear, accurate and easily understood.
  • We will provide an efficient, fair and accessible complaint handling process in accordance with the Australian Standard.

TARGET’S FAIR TRADING PRINCIPLES

 

    In conjunction with this commitment, Target will:

  • Conduct business with our customers, suppliers and competitors with integrity and in accordance with community and business ethical standards of behaviour;
  • Actively encourage and respond to feedback from our customers, suppliers and team members and recognise our mistakes to ensure continuous improvement;
  • Communicate openly and honestly with our customers, suppliers and competitors about the products and services offered;
  • Communicate in plain language to ensure information is clear, accurate and easily understood;
  • Provide an efficient, fair and accessible complaint handling process in accordance with the Australian Standard.

     


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